脑 MindHow I think, and where I’ve been.

McKinsey & Company · Internal rotation · Darien, CT

• Owned product strategy and roadmap development for voice-based customer solutions, identifying $20M+ in potential impact by prioritizing 30+ use cases through customer discovery, feasibility assessment, and value modeling.
• Led cross-functional teams of 4–8 people to deliver AI from concept to deployment, driving ~20% efficiency for end users.
• Drove alignment across executive sponsors, operators, technical teams, and clients to launch AI transformation programs at two Fortune-100 companies, achieving ~15% annual cost savings and a 1–2% margin-leakage reduction.
• Defined the commercialization strategy and showcased the product vision to 800+ C-suite executives, generating 80+ client leads.

McKinsey & Company · Promoted from Business Analyst, 2025

• Awarded a Gluck Award (top 5%) for designing a scalable implementation; McKinsey Innovation Olympics semifinalist (top 10%) for client impact on a project; Talent Magnet Award (top 10%) for firm-wide support of talent attraction and development.
• Strategic opportunity identification
• Advised a decision on developing a new copper mine versus a brownfield acquisition, saving the company $20M by forecasting 30-year NPV from capex, opex, and predicted mining yields, which resulted in an acquisition bid.
• Designed an exit-strategy business case for an F&B subsidiary at an international CPG that resulted in a successful $2.1B sale.
• Identified process optimization and redesign opportunities across workflows, saving 15–30% in SG&A cost efficiencies.
• Operational excellence and value realization
• Led operational transformation initiatives across healthcare, energy, and manufacturing organizations, driving $1B+ in value through workforce optimization, global capability-center strategies, and digitalization.
• Accelerated GenAI adoption at a Fortune-100 company through lighthouse programs in Customer Care, prioritizing high-impact use cases that delivered ~15% annual cost savings and established roadmaps for enterprise-wide scaling.
• Stakeholder and team alignment
• Liaised with C-suite project sponsors on governance and organizational design for a 12-month transformation affecting 2,800 employees, including rollout timelines, support models, talk tracks, and best practices.
• Re-engineered customer and operational workflows based on 35+ stakeholder interviews and field observations, minimizing adoption friction, improving overall efficiency by 20%, and improving employee and customer experience.
• Served as main office liaison for McKinsey Serves volunteer efforts and the Asians at McKinsey affinity network.

McKinsey & Company

• Performed deep-dive market analyses (growth outlook, market share, financial statements) across 3 CPG verticals to inform potential M&A strategies, resulting in a 2-week project extension and an eventual $1.2B acquisition.

Nelnet · Remote · Financial services in education: student loans, administrative portals

• Guided the executive board through its decision-making with market research, competitive analysis, and resource modeling, resulting in a $2M operational software expansion investment by the New Ventures board.